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About Us

About Us, STR Mercedes Specialists, Norwich, Norfolk
About Us, STR Mercedes Specialists, Norwich, Norfolk
About Us, STR Mercedes Specialists, Norwich, Norfolk
About Us, STR Mercedes Specialists, Norwich, Norfolk

STR Service Centre, based in Norwich city centre, have been providing Mercedes servicing and repairs for over 15 years.

We are an “independent” Mercedes specialist which means we can provide Mercedes servicing and repairs to your vehicle to the same high and exacting standards as main dealers, but at a fraction of the cost.

Our friendly and professional team are happy to help you and discuss / answer any technical issues you have.  Our servicing approach is unique and delivers inspired confidence as our technicians are friendly and professional and undergo continual training so that they have the latest technical knowledge and expertise for maintaining and servicing your Mercedes year after year.

We are conveniently located in the centre of Norwich, so you can drop your Mercedes off to us and either enjoy refreshments whilst you wait in our waiting area, or may be catch up on that much needed shopping!

We offer a service promise which gives you extra peace of mind by:

  • Providing workmanship at a pre-specified price (all work is quoted for in advance and you can determine whether you would prefer fitment of genuine or manufacturer equivalent parts).
  • Offering workmanship at a greatly reduced cost to the main dealer.
  • Providing a Mercedes specialist stamp to help preserve the future re-sale value of your car.
  • We ensure that our technicians undergo continual training, so that they have the latest technical expertise for maintaining and servicing your Mercedes.
  • Abiding by strict industry service standards, including the Institute of Motor Industry and are ISO 9001 registered.

Our high level of service helps to deliver inspired confidence, as well as help to maintain the smooth running, performance and the resale value of your Mercedes.